Privacy Policy

Last Updated: Feb 2025

Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and any other information you provide when you contact us or use our services.

• Payment Information: If you make a payment, we collect billing details, but payments are processed securely through third-party payment processors.

• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information We use the information we collect to:

• Provide and manage our pet cremation services.

• Process transactions and send payment confirmations.

• Respond to your inquiries and provide customer support.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us with payment processing, website hosting, and customer service.

• Legal Authorities: When required to comply with legal obligations or protect our rights and safety.

4. Data Security We implement industry-standard security measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices Depending on your location, you may have rights regarding your personal information, including:

• Accessing, updating, or deleting your data.

• Opting out of marketing communications.

• Disabling cookies through your browser settings.

6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.

8. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Fleur Fauna Pet Crematorium
Maes Y Castell, Cwmdu, Llandielo, Carmarthenshire, SA197EN
fleurfaunapetcrematorium@gmail.com
01558534553

By using our website, you agree to the terms of this Privacy Policy.